Best Western Plus Raffles Inn & Suites

The hotel was perfect for our needs. It was so close to the convention centre for our Pokemon Worlds visit, as well as Disneyland and the shuttles which made life so much easier! The air con and pool were so welcome in the heat, and we cannot say enough about the friendliness and helpfulness of the staff - especially Aixsha!! We had a lovely surprise when she arranged a very special Pokemon welcome balloon and card surprise for our return to the hotel one evening. The card was handmade as well and showed so much thoughtfulness - we have never experienced such amazing attention to detail and thoughtfulness in all of our travels! Thank you so much Aixsha 🙏🏼🥰💖

If you're looking for a less expensive, family friendly option near Disneyland, this is the one! We walked to Disney in about 15 minutes (walked with teenage kids, though...little feet would take a little longer). Our room was very nice - clean, comfortable, and updated. A lovely outdoor pool and hot tub to relax in. The best part was the breakfast! So much variety, and the staff taking care of the guests there were exemplary! Continually making sure everything was filled and asking guests if they needed anything. I highly recommend this hotel! They are in the midst of renovating all of the rooms and the check-in area. Would love to go back and see it when they are done! It's obvious they care about their business and the customers they serve.

The location was perfect for Disney it was close enough to walk or the toy story shuttle was right next door.....the staff was very friendly and helpful..im terrible with names but the young man at check in was great and even helped us find a beach to go to...the young lady working the night shift on 21st was very helpful with finding us utensils and plates when our food delivery didn't provide any.......the walk in shower was a big plus and double sinks....they had the room decorated for my bday with balloons and flowers..it was so thoughtful to try and make our trip a bit more special....there was plenty of parking and the complimentary breakfast was convenient....we will definitely stay here again when we are going to Disneyland.....thanks for a great stay!!

The property location was close to Disneyland and the Toy Story parking lot. The rooms were clean, comfy beds, and just big enough for my family of four. Breakfast was tasty, and the food service staff was friendly and attentive. Sergio and Yolanda were checking in on guests during breakfast service and ensuring that there was always enough food present. The front desk was kind and helpful as well. We had an issue where our deadbolt came off the door, and maintenance fixed it immediately. Lastly, I made a comment upon reservation that we'd be staying to celebrate my birthday at Disneyland. We were surprised when we opened the door to our room. They put up birthday decorations along with a birthday card. We appreciated the extra effort to give us an enjoyable experience at this property.

Good location for the Toy Story car park to Disneyland, though it only saves a small amount of time compared to walking. Rooms are neat and clean. We had a family room with bunk beds, which was good, though a little small for 5 people. Breakfast was overall good and different options in the hot food each morning. Welcoming staff on check-in. Mostly quiet and well insulated rooms.