Best Western Plus Raffles Inn & Suites

The check-in employee, Melissa, was friendly and welcoming. She got us checked in quickly and informed us of the hotel amenities (elevator location, breakfast hours and location). Our reserved King Room had plenty of space to move about. Our room had two bedrooms, one with the king bed (first room upon entering) and one with the desk and two kids bunk beds. I liked that the bathroom counter was long and had two sinks for the two of us to spread out our toiletries. The shower head provided great coverage and water pressure. The toilet had a powerful, quick refill flush mechanism. The air conditioning unit kept our room at a comfortable temperature during our stay. The free breakfast service was exceptional. The breakfast staff kept the room tidy, utensils/supplies and food well stocked, and bussed our tables in a friendly and efficient manner. Upon check out, the two females employees (forgot to ask their names) were friendly and accommodating to our needs. Housekeeping emptied our trash and replaced our towels daily during our stay. The hotel location was a quick walk to the Anaheim Convention Center and to many local eateries.

The property location was close to Disneyland and the Toy Story parking lot. The rooms were clean, comfy beds, and just big enough for my family of four. Breakfast was tasty, and the food service staff was friendly and attentive. Sergio and Yolanda were checking in on guests during breakfast service and ensuring that there was always enough food present. The front desk was kind and helpful as well. We had an issue where our deadbolt came off the door, and maintenance fixed it immediately. Lastly, I made a comment upon reservation that we'd be staying to celebrate my birthday at Disneyland. We were surprised when we opened the door to our room. They put up birthday decorations along with a birthday card. We appreciated the extra effort to give us an enjoyable experience at this property.

Good location for the Toy Story car park to Disneyland, though it only saves a small amount of time compared to walking. Rooms are neat and clean. We had a family room with bunk beds, which was good, though a little small for 5 people. Breakfast was overall good and different options in the hot food each morning. Welcoming staff on check-in. Mostly quiet and well insulated rooms.

Although not fancy, this hotel met our needs for a running weekend. Staff was very nice, always professional. Room was always restocked with towels, garbage emptied, etc. The breakfast room was nice, free breakfast was pretty decent with hot items that were kept fresh/hot. The breakfast room staff was always very nice too. We had the family kids suite and the extra beds and bathroom were great! Vanity space for 4 people was wonderful. Beds were very comfortable, even the bunk bed mattresses were nice.

Front desk was super helpful and nice. Loved the double room, location was in an enjoyable area with many places to eat. Breakfast was delicious, staff was friendly. Will only be staying here from now on exceeded our expectations